Shipping Policy

Last updated: September 24, 2026

Orders are shipped from our New Jersey, USA warehouse.

Orders are generally processed within 1–2 business days. Shipping times depend on the shipping method and destination selected at checkout.

Tracking information will be provided when available.

Please make sure your shipping address is correct. KUEON is not responsible for delays caused by incorrect addresses, carriers, weather, or other circumstances beyond our control.

If your order arrives damaged or you receive the wrong item, please contact kueon.studio@outlook.com with your order number and photos.