Return & Refund Policy

Last updated: September 24, 2026

We accept returns within 30 days of delivery for unused and resalable items.

To request a return, please contact kueon.studio@outlook.com with your order number before sending the item back.

Customers are responsible for return shipping costs for change-of-mind returns. If an item arrives damaged, defective, or incorrect, please contact us with photos and we will provide an appropriate solution.

Approved refunds will be issued to the original payment method after the returned item is received and inspected.